I don’t really have a lot to say about the car itself that hasn’t been said elsewhere, but I wanted to relay a story about how I bought the car.
Here’s a secret: I’ve never had to haggle for a car before. I’ve owned exactly two cars prior to this one. The first was a 1989 VW Fox that my parents were nice enough to give me as a hand-me-down on my 17th birthday. The second was another VW, a Passat this time, that I purchased through my father, who works for Audi. Because of the nature of the employee-discounted sale, there wasn’t any negotiating to be done. So, when it came time to buy this car, I found myself squarely in noob territory.
Having said that, I’m not a bad negotiator at all. A former employer once sent me to a Karrass negotiating seminar where I learned some invaluable techniques and picked up a lot of pointers. I’ve haggled for plenty of things since then furniture, appliances, mortgage rates, etc. but I’d never negotiated for a car. Every good negotiator knows, buying a car is the Super Bowl of negotiating.
Anyway, I did some research to try to figure out what I needed to know going into the dealer. I came across a wonderfully helpful site called CarBuyingTips.com, which was put together by a very friendly and knowledgeable guy named Jeff Ostroff. Jeff’s advice was awesome, and I’d highly recommend that you check it out if you’re in the market for a car.
Armed with the info I needed, I headed to my local dealer, Sansone Auto Mall in Avenel, and began a pricing discussion. When I made my offer, the sales manager immediately went into super-aggressive mode. He told me that my offer was outrageous and that he’d lose money on the car if he sold it for that price. Furthermore, they told me that I could go to “any dealer in the state,” and I’d never be able to buy the car for the price I was offering. The manager then turned his back and walked away from me. So, I walked.
The next day, I went to another Toyota dealer. After some lengthy negotiations, I bought the car for a mere $200 more than my original offer.
Later that day, a representative from the first dealer called me to talk to me about the offer I had made on the Highlander, not knowing I had already purchased the car elsewhere. All of the sudden, they were willing to talk about the price and the person on the phone said she would “bring this to the manager’s attention.” I couldn’t help but gloat. I told her that her manager missed his chance to sell me a car. However, I told her that she could “inform him that he was absolutely correct; I wasn’t able to buy that car for the price I offered. I had to pay $200 more.”
I then did a very silly victory dance.
The last thing I’d like to say is that I’d recommend buying a car from Frank Rodriguez at Toyotaland in Springfield, NJ. He was very pleasant, as were the sales managers. They weren’t pushovers, but they weren’t rude and aggressive, either.
Oh, BTW, if you’re interested in buying my 1999 VW Passat GLX, check it out on AutoTrader.com.