If you recall, a few weeks ago I got a little agitated at Green Mountain Coffee for some possible shenanigans related to my recurring Café Express order. Well, at the time, I was sure to note down the date of my next shipment, to ensure that I could log in before it shipped. I didn’t really need to change anything urgently; rather, I just wanted to assure myself that they weren’t messing with me and changing the dates.
Well, when I last checked, it said my order would ship on 12/20. So, I marked it on my Google Calendar and set a reminder. I received my reminder email today (12/17), so I went and logged in to Green Mountain’s site.
No, my order has not shipped. However, it reported my current order status as follows:
Note: Your current shipment is being prepared for delivery as of 12/10/2007.
So, my order hasn’t been shipped yet, but it’s been “being prepared” since last Monday. Here’s the kicker: there’s no way to alter an order that’s “being prepared.” I can only edit my next order, which is set to ship on 1/10.
Still think I’m crazy?